Privacy policy
PRIVACY POLICY
Last updated: February 14, 2026
Our Commitment
WALK & FIND respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our store and services.
Information We Collect
We collect information you provide directly to us, including:
- Contact details (name, email, shipping address, phone number)
- Payment information (processed securely through our payment providers)
- Account information (username, password, preferences)
- Order history and transaction details
- Device and usage information (IP address, browser type, pages visited)
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchases
- Improve our products and services
- Send marketing communications (you can opt out anytime)
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing
We share your information only when necessary:
- With Shopify, our e-commerce platform provider
- With service providers (payment processors, shipping partners, production partners like Printful)
- With marketing and analytics partners
- When required by law or to protect our rights
We do not sell your personal information to third parties.
Your Rights (GDPR)
If you are in the European Union, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at support@walkandfind.com or our EU representative at gpsr@sindenventures.com.
Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings.
Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
International Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for EU data transfers.
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date.
Contact Us
For questions about this Privacy Policy or to exercise your rights:
- Email: support@walkandfind.com
- Address: 1404-19 Koshigoe, Kamakura-shi, Kanagawa 248-0033, Japan
- EU Representative: gpsr@sindenventures.com
For more information about how Shopify processes your data, visit the Shopify Privacy Policy at https://www.shopify.com/legal/privacy.